Frequently Asked Questions
about the shop
Frequently asked questions
Every product is made by hand and kept in-stock. We aim to ship orders within 4-6 business days. Preorder items will have different turnaround times and will be indicated in the listing's description.
How long does processing take?
Processing times may vary depending on order size, shop volume, and whether the item is ready-made or made to order. Current processing times will be listed at checkout or in the product description.
When will my order ship?
Orders ship after processing is complete. You’ll receive tracking information if tracking is included with your selected shipping method.
Our stickers are water-resistant, not fully waterproof. They can handle light moisture, but they are not recommended for dishwashers, soaking, or heavy outdoor use.
Yes. Our bookmarks are finished with a soft-touch laminate for a smooth, velvety feel and extra durability.
Yes, custom design work may be available depending on the project. Briar & Quill offers bookish design services such as character art, bookmark designs, chapter headers, decorative book elements, and author branding pieces.
However, we cannot create custom designs off of original work, IP's, or copyrighted material unless you are the owner of that work. Briar & Quill does offer licensing for those who would like to do that. Custom product requests are reviewed case by case. Some designs may require a custom design fee in addition to the product cost.
No. Briar & Quill artwork is for personal use only unless a licensing agreement has been arranged. Designs may not be copied, reproduced, resold, traced, uploaded to print-on-demand sites, or used commercially without written permission.
Many Briar & Quill products are designed, printed, cut, laminated, packaged, or assembled by hand. Because of this, slight variations may occur, making each piece unique.
Colors may vary slightly depending on your screen settings, printer calibration, lighting, and material finish.
What is an E-Reader insert?
An e-reader insert is a decorative cardstock or printed design made to slip behind a clear e-reader case. It is not a sticker and does not attach directly to your device.
Are your e-reader inserts adhesive?
No. Inserts are non-adhesive and are meant to sit inside a clear case.
Are your e-reader charms compatible with all e-readers?
Charms are designed as decorative accessories for e-readers, tablets, bags, journals, and similar items. Compatibility may depend on your case, device setup, and how you choose to attach it.
Are you affiliated with Kindle, Amazon, or any e-reader brand?
No. Briar & Quill is not affiliated with, endorsed by, or sponsored by Kindle, Amazon, Kobo, Barnes & Noble, or any other e-reader brand. Any device names are used only to describe compatibility or general product use.
Because many items are handmade, paper goods, or made to order, returns and exchanges may be limited. Please contact the shop if there is an issue with your order.
Please contact Briar & Quill with photos of the packaging and damaged item so the issue can be reviewed.
Wholesale may be available for select products, especially bookmarks, stickers, inserts, and art prints. Please reach out for availability, minimums, and pricing.
Yes, Briar & Quill may appear at local markets, author events, bookish pop-ups, and vendor fairs. Event announcements will be shared on social media.
Keep paper goods away from water, heat, and prolonged direct sunlight. Stickers are water-resistant but should not be soaked or placed in the dishwasher. Bookmarks and inserts should be handled gently to preserve their finish.
